Reference

Privacy Policy for Indonesia Accounts

Our Privacy Policy explains what we collect, why we keep it, and how you can ask us to change it.

Data useCookie controlAccount requestsLocal law

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What This Policy Covers Today

nusantara88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy covers the data tied to your account, your device, and the payment trail we need to confirm activity. We keep only the details needed to create access, match deposits and withdrawals, answer support requests, and meet legal duties that apply in Indonesia or another

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allowed region. When you pay by DANA, OVO, GoPay, or QRIS, the transaction reference helps us link the movement to your wallet and spot an error quickly. We may also record cookie settings, browser type, login time, and security logs so we can detect unusual access
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and restore your session if you are locked out. If the policy changes, we publish the updated text here before it takes effect. If you need a correction, you can contact us and we will check the request against the account name and the record we
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hold.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Who Answers Privacy Requests Fast

When you need a privacy change, we keep the path short. Send the request through live chat, WhatsApp, or email, and include the account name plus the detail you want checked. Our team handles these requests every day from 10:00-22:00 WIB, and we reply in the same channel you used so you do not have to repeat the case.

Team online

Live Chat

Use live chat for fast account checks, payment-matching questions, or a correction request. We will ask for the account name and the exact field you want changed, then reply in the same thread after verification.

WhatsApp suits requests that start on your phone. Send the account name, your registered contact detail, and the privacy question, and we will confirm the next step before we touch any record.

Email

Email works well when you want a written trail. Write the request, add any reference number you have, and we will answer with the status, the needed check, or the reason a local rule applies.

HANDLING RULES

How We Protect Your Data

We keep the policy practical: collect only the details needed for access, payment matching, and support; store them for a limited time; and protect them with account checks and device logs.

Collection

We collect your name, contact detail, login history, and payment references only when they are needed to open the account, confirm a transfer, or answer a request. We avoid keeping extra fields that do not serve the account.

Cookies

Cookies store session state, language choice, and basic device signals so the page loads with your last settings. They do not let us read files on your device, and you can clear them through your browser at any time.

Security

Account access is checked through your login credentials and the contact detail you used at signup. If a session looks unusual, we may ask you to confirm the request before we continue.

Retention

We keep active records while your account is open, then retain only the records needed for disputes, security checks, and legal duties. Once the retention need ends, we remove or anonymise the rest.

Requests

To request correction, access, or removal where local law allows, send the account name and the exact detail you want changed. We will match it against our record before we act.

Devices

Your phone or desktop keeps the same policy path whether you open it in Chrome, Safari, or another modern browser. We log sign-in time and device type so we can protect the session and spot misuse.

Privacy Policy Questions You May Ask

These are the questions we hear when you want to know what we store, how long we keep it, and how to ask for a correction. The answers stay tied to our account records, payment trail, and support channels, so you can check the policy before you continue. Local law can change what we are allowed to do, and we will follow that rule first.

We collect the name, contact detail, login record, and payment reference needed to create the account and confirm activity. We keep only what supports access, support, and legal duties that apply to your account.

Cookies remember your session, language choice, and some browser settings so you do not repeat the same steps every time. They do not give us access to private files on your phone or desktop.

Those records help us match the transfer to your account, confirm the sender, and fix failed payments. We keep the reference with the account file so support can answer you without asking for the same detail again.

We keep active account data while the account is open, then retain only the records needed for disputes, security checks, and legal duties. Once the retention need ends, we remove or anonymise the rest.

Send us the account name, the exact detail you want changed, and the channel you want us to use. We will verify the request and act where local law allows us to do so.

You can contact live chat, WhatsApp, or email from the support section. We answer in the same channel, confirm the account match, and tell you what step comes next after the check.

Privacy Policy for Indonesia Accounts

Who Answers Privacy Requests Fast

Live Chat

WhatsApp

Email

How We Protect Your Data

Collection

Cookies

Security

Retention

Requests

Devices

Privacy Policy Questions You May Ask

01 What data do you collect when I open an account?

02 Why do you use cookies on my device?

03 How do DANA, OVO, GoPay, and QRIS records fit this policy?

04 How long do you keep my data?

05 How can I ask for a correction or deletion?

06 Who can I contact about a privacy request?

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